FAQs
Questions? We Have Answers!
If you’ve wondered about it, we’ve probably answered it. Let’s answer your electrical questions.
Questions about Rocky Mountain Electric
Do you have emergency electrical services?
Yes. We offer 24-hour emergency electrical service throughout the Bozeman and Gallatin Valley area. If you’re experiencing an urgent electrical issue—such as power loss, tripping breakers, burning smells, or sparking—our on-call electricians are available to respond quickly and safely. Call us at (406) 581-9903.
Do you have an on-demand service department?
We do. Our on-demand service department handles everything from troubleshooting and repairs to small upgrades and maintenance calls. Whether it’s a faulty outlet, flickering lights, or a sudden power issue, our service techs are trained, licensed, and ready to help. Call us at (406) 581-9903.
What types of electrical services do you offer?
We provide full-service electrical work for both residential and commercial customers, including:
- New construction and remodel wiring
- Electrical troubleshooting and repairs
- Panel upgrades and service changes
- Lighting installation and design
- Outlet, switch, and fixture replacement
- EV charger installation
- 24-hour emergency service
- Commercial tenant improvements
- Preventative maintenance and inspections
If it’s electrical, we can take care of it.
What are your service areas?
We proudly serve Bozeman, Big Sky, Belgrade, Four Corners, Gallatin Gateway, Manhattan, Three Forks, Livingston, and the greater Gallatin Valley region.
What industries do you provide electrical services for?
Rocky Mountain Electric supports a wide range of industries, including:
- Residential homes and multi-family housing
- Retail spaces and restaurants
- Offices and professional buildings
- Industrial and warehouse facilities
- Hospitality and lodging
- Medical and specialty facilities
From small service calls to large commercial projects, our team is equipped for it all.
Are your electricians licensed?
Yes. Every electrician on our team is licensed, insured, and highly trained. We follow Montana electrical codes and safety standards to ensure all work is completed correctly and safely the first time.
Is Rocky Mountain Electric hiring?
We’re always interested in hiring motivated Bozeman electricians, service techs, and apprentices. If you’re licensed, reliable, and looking to grow with a respected local team, visit our Careers page for current openings.
Common Electrical Questions
What is a “short circuit?”
A short circuit happens when electricity flows along an unintended path, usually when a hot wire touches a neutral or ground wire. This creates a surge of current that can trip breakers, cause sparks, or damage equipment. Short circuits are a safety risk and should be inspected by a licensed electrician right away.
Why isn’t my outlet working?
There are a few common causes:
- A tripped breaker
- A tripped GFCI outlet upstream
- A loose or damaged connection
- A failed outlet
- Wiring issues behind the wall
Try checking your panel and nearby GFCIs first. If the outlet still doesn’t work, our service team can diagnose and repair the issue safely.
What is a GFCI?
A Ground Fault Circuit Interrupter (GFCI) is a safety device that shuts off power when it detects a ground fault—essentially, electricity flowing where it shouldn’t. GFCIs help prevent shocks and are required in kitchens, bathrooms, garages, basements, and outdoor areas.
How do I know if my electrical panel is unsafe?
Warning signs include:
- Frequently tripping breakers
- Crackling or buzzing sounds
- Burning or warm smells
- Rust, corrosion, or visible damage
- A panel older than 25–30 years
- Outdated brands known for safety issues
If you notice any of these, it’s best to have a licensed electrician inspect the panel.
Is it normal for a dimmer to feel warm?
Yes, slight warmth is normal. Dimmers dissipate excess electrical energy, which creates heat. However, they should never be hot to the touch, smell like they’re burning, or flicker under normal use. If you notice anything unusual, let us take a look.
Is it normal for my lights to dim and then return to normal?
Occasional dimming can happen when a large appliance starts up, such as an air conditioner or microwave. But frequent or severe dimming may indicate:
- Loose connections
- Overloaded circuits
- Undersized wiring
- A failing breaker
- Utility drop-line issues
If your lights dim often, it’s a good idea to have an electrician diagnose the cause.
When should I consider replacing my outlets?
Replace outlets if they are:
- Loose or unable to hold a plug
- Cracked, discolored, or warm
- Sparking or making noise
- Ungrounded (two-prong)
- More than 20–25 years old
- Not GFCI-protected where required
Updating outlets improves safety and ensures your home meets current electrical standards.
When should I contact an electrician for help?
Call a licensed electrician anytime you notice:
- Tripping breakers
- Flickering or dimming lights
- Burning smells or warm electrical devices
- Sparking or buzzing outlets
- Loss of power in part of your home
- Electrical shocks when touching appliances
- DIY electrical work you aren’t fully comfortable with
Electrical problems can escalate quickly, so it’s better to have a professional handle the issue.